Cornovavirus (COVID-19) update
The Coronavirus (COVID-19) outbreak is an unprecedented event in recent history.
As part of the national effort to slow the spread of COVID-19, the Federal Government has announced the closure of indoor sport centres from 12pm Monday 23/3/20 until further notice.
In adhering to this direction, Wagga Wagga City Council will close Oasis Aquatic Centre, Bolton Park Stadium & MPS until further notice.
We understand this is a very stressful and uncertain time and we want to encourage you to stay positive, remain calm and look after others. Be sure to keep as active as you can – remember it’s scientifically proven that exercise boosts your immune system, mood and overall health.
If you have any further questions or concerns please email firstname.lastname@example.org
All Oasis Aquatic Centre updates will be posted to our Facebook page.
You can also follow stay up to date with what is happening across all of Wagga City Council's facilities on the Council's Coronavirus (COVID-19) updates page.
When will I receive my refund/family credit for swimming lessons?
We are currently in the process of uploading our cancellation form online. We will send an email in the coming days with further information.
What happens to my membership?
All current Oasis memberships will be placed on hold from today (23/3/20). When we are able to re-open, your membership will be extended by the number of days from the 23/3/20 to the re-opening date.
You will not lose any time from your membership.
What if my membership expires during the shutdown period?
If your membership expires during the shutdown period, we will extend your membership from the shutdown date (23/3/20) to your original expiry date.
This time period will then be added back on to your membership from our re-opening date. For example, if your membership was set to originally expire on April 1st 2020 and we were set to re-open on May 1st 2020, your new expiry date would be May 10th 2020.
What happens to my direct debit membership?
Your direct debit membership will be suspended until the Oasis re-opens.
Your account will not be debited during this time. Your membership expiry date will however remain the same.
What happens to my prepaid swim vouchers/ fitness vouchers?
The great news about our prepaid swim and fitness vouchers is that they have no expiry date. This means they will still be there ready for you to use when we are back up and running.